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Terms & Conditions

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By accessing and using the services , you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General Terms

  • All tailoring, stitching, and alteration services are provided based on the measurements and requirements shared by the customer.
  • By using our service, you confirm that all information you provide is accurate and complete.

2. Measurements & Fittings

  • Customers are responsible for providing correct measurements.
  • If measurements are taken by us, one trial fitting (if needed) is included; additional trials may incur extra charges.
  • Any design change requested after stitching has begun will be charged additionally.

3. Pricing & Payments

  • Prices may vary depending on design, fabric type, and customization.
  • Advance payment may be required to start the work.
  • Completed orders will only be delivered after full payment is received.
  • Payments are non-refundable for custom-made garments.

4. Order Time & Delivery

  • Delivery time is estimated based on workload and design complexity.
  • Delays may occur due to high demand, festivals, or unforeseen circumstances.
  • Express/urgent orders may involve additional charges.

5. Cancellations & Refunds

  • Orders cannot be cancelled once stitching or cutting has started.
  • Refunds are not applicable for customized orders, measurement errors by customers, or fabric issues such as shrinking or color   bleeding.
  • If an order is not collected within 30 days, we are not responsible for damage or loss.

6. Fabric & Material Responsibility

  • Customers must provide high-quality fabric/material for best results.
  • We are not responsible for fabric defects, tears, shrinkage, or color issues that occur during stitching or ironing.
  • If we provide fabric, availability and warranty depend on supplier quality.

7. Alterations Policy

  • Minor adjustments (based on original measurements) may be offered within 3 days of delivery.
  • Major changes or redesign requests will be charged as a new service.

8. Website Usage

  • All content on this website (text, images, designs, logos) belongs to SP cotton
  • Copying, using, or redistributing content without permission is strictly prohibited.

9. Privacy

  • Customer details, measurements, and order information are kept confidential and used only to deliver the requested service.

10. Limitation of Liability

We are not liable for:

  • Damages caused by poor-quality fabric.
  • Errors due to customer-provided measurements.
  • Delays caused by external factors.Loss/damage after delivery or pickup