Terms & Conditions
By accessing and using the services , you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. General Terms
- All tailoring, stitching, and alteration services are provided based on the measurements and requirements shared by the customer.
- By using our service, you confirm that all information you provide is accurate and complete.
2. Measurements & Fittings
- Customers are responsible for providing correct measurements.
- If measurements are taken by us, one trial fitting (if needed) is included; additional trials may incur extra charges.
- Any design change requested after stitching has begun will be charged additionally.
3. Pricing & Payments
- Prices may vary depending on design, fabric type, and customization.
- Advance payment may be required to start the work.
- Completed orders will only be delivered after full payment is received.
- Payments are non-refundable for custom-made garments.
4. Order Time & Delivery
- Delivery time is estimated based on workload and design complexity.
- Delays may occur due to high demand, festivals, or unforeseen circumstances.
- Express/urgent orders may involve additional charges.
5. Cancellations & Refunds
- Orders cannot be cancelled once stitching or cutting has started.
- Refunds are not applicable for customized orders, measurement errors by customers, or fabric issues such as shrinking or color bleeding.
- If an order is not collected within 30 days, we are not responsible for damage or loss.
6. Fabric & Material Responsibility
- Customers must provide high-quality fabric/material for best results.
- We are not responsible for fabric defects, tears, shrinkage, or color issues that occur during stitching or ironing.
- If we provide fabric, availability and warranty depend on supplier quality.
7. Alterations Policy
- Minor adjustments (based on original measurements) may be offered within 3 days of delivery.
- Major changes or redesign requests will be charged as a new service.
8. Website Usage
- All content on this website (text, images, designs, logos) belongs to SP cotton
- Copying, using, or redistributing content without permission is strictly prohibited.
9. Privacy
- Customer details, measurements, and order information are kept confidential and used only to deliver the requested service.
10. Limitation of Liability
We are not liable for:
- Damages caused by poor-quality fabric.
- Errors due to customer-provided measurements.
- Delays caused by external factors.Loss/damage after delivery or pickup